|
FACTORY DIRECT LIMITED
WARRANTY
PLEASE CONTACT THE FACTORY DIRECTLY FOR
WARRANTY SUPPORT. RESELLERS ARE NOT AUTHORIZED TO PROVIDE WARRANTY EXCHANGES.
Perma-Tune Electronics Inc.
warrants Perma-Tune Electronic Ignition Systems ("units") to be free
of defects in material and workmanship for a period of one year from
original purchase by the end user. During that warranty period,
Perma-Tune Electronics Inc. will, at its option, either repair or
replace units that prove to be defective.
This is a factory-direct warranty
between Perma-Tune Electronics, Inc. and the end user of the unit
bearing proof of purchase. This warranty is nontransferable and
limited to the repair or replacement of the original unit only
within the United States of America. It does not cover damages
resulting from accident or misuse. It does not cover damage to the
unit caused by tampering, or damage caused by defective components
and wiring external to the unit or damage caused by using a test
light on the unit. This warranty is void outside the United States
of America. This warranty is void if the unit is used in any motor
sport activity. Except as provided herein, Perma-Tune Electronics,
Inc. makes no other warranties, whether written or oral, express or
implied. Perma-Tune Electronics, Inc. specifically disclaims
implied warranties of merchantability and fitness for a particular
purpose. Only Perma-Tune Electronics, Inc. is authorized to issue
warranty exchange units. This warranty gives the end-user specific
legal rights, which may vary from state to state or province to
province.
It is the intention of Perma-Tune
Electronics, Inc. to provide the best customer service in the
industry, both to the end user and to resellers of our products.
For your convenience we provide technical and warranty support.
Click here for contact information -
Contact Us.
We have found in most cases (about
80%) our factory service engineer can resolve Perma-Tune warranty
claims over the phone. This is because high-energy electronic
systems are complex and will not work if other problems exist with
the vehicle. We can provide the auto technician guidance to quickly
troubleshoot the problem. To help resellers of our products give
better service, we ask that they direct all technical and warranty
inquiries to the factory service line.
Perma-Tune Electronics, Inc. will
issue a return authorization when required on warranty claims that
cannot be immediately remedied by our service engineer. Perma-Tune
Electronics, Inc. will perform analysis of any unit, under warranty
or not, free of charge. End users who want a unit tested will be
issued a return authorization and will be asked to include a check
for $20.00 with the unit to cover its return shipping and handling
costs. If the unit tested is found to be defective and is under
warranty, the check will be returned uncashed to the end user along
with a replacement unit. Warranty replacement units will be shipped
via ground service within the Continental United States free of
charge or air freight collect to Alaska and Hawaii.
Resellers of Perma-Tune products are
not authorized by Perma-Tune Electronics, Inc. to provide warranty
exchanges or credits to their customers for Perma-Tune products.
Perma-Tune will not accept returns from or issue credits or return
authorizations to resellers.
| 